Privacy and Confidentiality Policy

​

At Biogenome, our leading online genetic counseling platform, we are committed to protecting your privacy and ensuring the confidentiality of your genetic and personal information. This policy details how we collect, use, share, and protect the information gathered from our users. By using our services, you agree to the practices described in this policy.

​

Information Collection

​

Genetic information is collected through genetic testing kits we provide, or by uploading genetic data from other authorized providers.

​

We implement technical measures to collect and store information securely, protecting it against unauthorized access. To provide you with our genetic counseling services, we collect necessary personal information and genetic data. This includes information you provide during registration on the platform and when using our services.

​

Use of Information

​

We use your personal and genetic information to provide you with genetic counseling services, customizing recommendations and providing relevant information for your health and well-being. Our main goal is to help you understand your genetic profile and how it influences different aspects of your life, such as health, wellness, and lifestyle. We may also use aggregated and anonymized information for scientific research and to improve our services, always ensuring the confidentiality of our users.

​

Sharing of Information

​

Your personal and genetic information is confidential, and we will not share it with third parties without your explicit consent, unless required to comply with legal obligations or to protect our rights and the rights of our users. We may share aggregated and anonymized information with third parties, such as researchers or collaborators, to advance science and improve the services we offer.

​

Information Security

​

At Biogenome, we take the security of your information very seriously. We implement technical, organizational, and physical measures to protect it against unauthorized access, loss, or alteration. We use encryption methods and advanced security standards to ensure the integrity and confidentiality of your genetic and personal data.

​

User Rights

​

We recognize your rights regarding your personal and genetic information. You have the right to access, correct, or delete your personal information and, if you wish, to revoke your consent for the use of your genetic data. You can exercise these rights through the platform or by contacting our support team.

At Biogenome, we respect your privacy and provide you with the ability to control your personal data.

​

Minors

​

Our services are intended for adults. We do not intentionally collect personal or genetic information from minors without verifiable consent from parents or legal guardians.

​

Changes to the Privacy Policy

​

We may periodically update this privacy policy to ensure it reflects our current practices and complies with applicable regulations. We will notify you of any significant changes to the privacy policy and obtain your consent if required by applicable law.

​

User Responsibility

​

As a user of Biogenome, you are responsible for maintaining the confidentiality of your login information and for taking necessary steps to protect your account. We recommend not sharing your login information with third parties and using strong passwords.

​

Links to Third-Party Websites

​

Our platform may contain links to third-party websites. This privacy policy applies only to information collected by Biogenome, and we are not responsible for the privacy practices of other websites. We advise you to review the privacy policies of those sites before providing them with your personal information.

​

Legal Compliance

​

We comply with all applicable laws and regulations related to privacy and data protection.

We will fully cooperate with legal and regulatory authorities if requested to provide information in compliance with legal proceedings.

​

At Biogenome, we are committed to protecting your privacy and ensuring the confidentiality of your genetic and personal information. If you have any questions or concerns about our privacy and confidentiality policy, please do not hesitate to contact us. We are here to provide you with a safe and reliable experience on our online genetic counseling platform.